A newly released report by ANSR, in collaboration with UnearthInsight, highlights the dramatic rise and strategic transformation of Global Capability Centres (GCCs) in India. About 67 per cent of the Fortune Global 30 and over one-third of the Fortune Global 500 now operate GCCs in India, showcasing the country’s pivotal role in shaping enterprise innovation and strategy.
Massive presence and talent pool
390+ GCCs operate across India, established by 174 Fortune 500 companies. Together, these centers employ more than 950,000 professionals, a figure that keeps rising as global corporations boost their strategic operations in the country. The presence of GCCs is expanding rapidly, supported by India’s large, skilled workforce and innovation-driven business environment.
Beyond back office: New strategic roles
Once seen as back-office support, Indian GCCs have evolved into AI-native hubs and digital twins of their headquarters. According to Vikram Ahuja, Co-Founder of ANSR and CEO of 1Wrk, GCCs are now “scaling innovation, redefining how global businesses operate, leading platform modernisation, creating IP, and driving real-time, enterprise-wide decisions.”
🚀 UnearthInsight, in collaboration with ANSR, has launched the “Fortune Global 500 GCCs in India Landscape Report 2025”, an in-depth study mapping the scale, impact, and transformation journey of… | UnearthInsight
🚀 UnearthInsight, in collaboration with ANSR, has launched the “Fortune Global 500 GCCs in India Landscape Report 2025”, an in-depth study mapping the scale, impact, and transformation journey of… | UnearthInsight www.linkedin.com
Key aspects of this evolution:
- Senior functional leaders with global P&L authority are now based in India.
- Many GCCs serve as global Centres of Excellence for AI, GenAI, cybersecurity, and product engineering.
- These centers are at the forefront of developing and deploying next-generation digital solutions, not just supporting them.
- Geographic and Sectoral Focus
- Bengaluru and Hyderabad are the top cities, together hosting more than 200 GCCs and employing over 560,000 professionals for Fortune 500 firms.
- The rapid expansion in these urban hubs is fueled by world-class infrastructure, access to talent, and a strong innovation ecosystem.
- BFSI (Banking, Financial Services & Insurance): 21 per cent
- Retail/Consumer Packaged Goods: 14 per cent
- Healthcare: 12 per cent
- Automotive: 11 per cent
- These figures reflect India’s capability to support both high-tech and domain-intensive operations.
Advancing Toward Autonomous, Intelligent Operations
The report notes that the next phase in GCC evolution will be dominated by:
- Intelligent, autonomous operations
- Deep integration with enterprise strategy
- Leveraging India’s digital ecosystem to accelerate time-to-value for global companies
Emphasis on inclusion and leadership diversity
Women represent 30–32 per cent of the workforce in Fortune 500 GCCs in India. There is active investment in inclusive leadership pipelines to enhance diversity and create robust career pathways for women and underrepresented groups.
Strategic significance for the future
The 2025 report underscores that India’s GCC ecosystem is not just expanding in scale but also in global strategic importance. As companies gear up for an era defined by AI, digital resilience, and distributed leadership, India is rapidly becoming the headquarters for global work.India’s GCCs have transformed from cost-saving outposts into indispensable innovation centers, shaping the trajectory of multinational enterprises and helping drive global business transformation.
