• Wednesday, February 01, 2023


Microsoft Teams, Outlook services hit by network outage across world, including India

Representational Image (iStock)

By: Shubham Ghosh

Microsoft Corp on Wednesday (25) was affected by a networking outage that took down its cloud platform Azure, along with services such as Teams and Outlook, Reuters reported. The disruption potentially hit millions of users across the globe.

Azure’s status page showed services were affected in Americas, Europe, Asia Pacific, Middle East, and Africa. Only services in China and its platform for governments did not experience the trouble.

An outage of Microsoft’s cloud-computing platform Azure can disturb a variety of services and create a domino effect since almost all of the world’s big companies use the platform.

“We’ve determined the network connectivity issue is occurring with devices across the Microsoft Wide Area Network (WAN),” Microsoft was quoted as saying by Reuters.

This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in datacentres, it said.

Microsoft tweeted that it had rolled back a network change that it believed was causing the trouble.

“We’re monitoring the service as the rollback takes effect,” it said.

The company did not disclose the number of users who were affected by the disruption, but data from outage-tracking website Downdetector revealed thousands of incidents distributed across continents.

The Downdetector site tracks outages by collating status reports from sources, including user-submitted errors on its platform.

Azure, the second largest cloud services provider after Amazon, also faced outages last year.

With increased dependence on online platforms due to more people working from home in the last three years, any outage has had a major impact.

Users faced problems in exchanging messages, join calls or use any features of Teams application during the outage.

Many users shared updates about the service disruption on Twitter, with #MicrosoftTeams trending as a hashtag on the microblogging site.

Microsoft Teams is by more than 280 million people globally and forms an integral part of daily operations for businesses and schools that make use of it for calls, schedule meetings and organise workflow.

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