- Saturday, July 27, 2024
The executives reached the customer’s stranded vehicle using live-location tracking and a video of the incident went viral on social media.
By: Shubham Ghosh
BENGALURU, India’s information technology hub, remained witness to unprecedented traffic congestion on the roads for hours on Tuesday (27), a day after a shutdown was called in the city over a river-water sharing dispute between the southern states of Karnataka and Tamil Nadu.
As people remained stranded on roads for hours and felt tired and hungry, they ordered for food and were pleasantly surprised to see food delivery executives reaching them the eatables at the exact location where they remained stagnant.
A video of such an incident went viral on social media.
It showed two delivery executives from a popular pizza outlet reaching their car using live-location tracking. It was by no means an easy task in chock-a-block traffic but still they managed to do it, on time.
When we decided to order from @dominos during the Bangalore choke. They were kind enough to track our live location (a few metres away from our random location added in the traffic) and deliver to us in the traffic jam. #Bengaluru #bengalurutraffic #bangaloretraffic pic.twitter.com/stnFDh2cHz
— Rishivaths (@rishivaths) September 27, 2023
“When we decided to order from @dominos during the Bangalore choke. They were kind enough to track our live location (a few metres away from our random location added in the traffic) and deliver to us in the traffic jam,” a user posted on X, formerly Twitter.
The video has received 665,000 views at the time of writing this report.
Netizens were impressed with the prompt service and came up with reactions. While some appreciated the delivery executives’ efforts, there were others who said the entire incident showed how poor the traffic situation in the city was.
“Next time I’m booking a massage from Urban Company,” wrote one user.
“Domino’s fulfilling their 30-minute delivery promise. This is awesome. On another note, take a moment to consider these delivery personnel. It’s truly challenging for them, navigating through heavy traffic, and still consistently meeting customer expectations,” wrote another.
“It is sad that you had to wait in the traffic jam, wasting petrol and precious time – the city has to change. Kudos to Dominoes but this is just bad,” wrote a third.
More than 350,000 vehicles were on Bengaluru’s roads on Wednesday as of 7.30 pm local time, compared to the usual 150,000 to 200,000.
