Mimi Chakraborty, a parliamentarian from India's Trinamool Congress (TMC), on Tuesday (21) slammed Emirates after discovering a hair in her in-flight meal and accused that despite mailing the airline representatives about it, she received no response or apology.
She tweeted about her experience and after it went viral, Emirates responded to her by apologising and urging her to write a feedback.
Chakraborty, an actor-politician who is serving her maiden term as a member of Lok Sabha or Lower House of the Indian parliament, said she found the hair in the croissant she was served in the flight. She shared pictures of the same on Twitter, where she wrote, "Dear @emirates i believe u hav grown 2 big to care less about ppl traveling wit u. Finding hair in meal is not a cool thing to do i believe. Maild u nd ur team but u didn't find it necessary to reply or apologise @EmiratesSupportThat thing came out frm the croissant i was chewing."
The 34-year-old MP also said that she had already mailed the details to concerned flight service representatives.
In another Twitter post, she said, "You can find my mail with all details if you care."
Emirates Support said in its response to the Indian politician, "Hello, I'm sorry to know this. Please write your feedback here https://bit.ly/3b9jX23 by completing an online form, our Customer Relations Team will review it based on the matter raised and respond to you via email. Please DM us for any help. Thanks."
Chakraborty represents Jadavpur constituency in Kolkata, the capital of the eastern Indian state of West Bengal. Her party, led by Mamata Banerjee, one of the major anti-Narendra Modi faces in Indian politics, is in power in the state.
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