AIR India, which saw a change of ownership in recent times, has complained to AI Asset Holding Limited over an alleged deterioration of ground-handling services provided by Air India Airport Services Limited (AIASL) to the carrier’s flights, India Today reported.
The letter was sent to Vikram Dev Dutt, chairman and managing director of AI Asset Holding Limited, the report added.
Rajesh Dogra, head of Customers’ Experience and Ground Handling Operations, Air India, wrote that if the situation didn’t improve, Air India will be compelled to either discontinue or scale down AIASL ground-handling services for its flights and go for alternate arrangements.
India’s multinational conglomerate Tata Group took control of Air India in January this year after successfully bagging the airline’s bid last October.
According to another report by the Press Trust of India which quoted sources in the aviation industry, Air India is considering buying over 200 new aircraft of which 70 per cent are narrow-bodied.
While Air India has planned to procure Airbus’s A350 wide-bodied aircraft, talks are also on with Airbus and Boeing for narrow-bodied aircraft, the sources added.
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