KERALA has ranked first in the country in providing public services by using information technology according to the latest National e-Governance Service Delivery Assessment (NeSDA), the state's chief minister Pinarayi Vijayan said on Monday (13).
Taking to Twitter to announce the achievement of the state and the ruling LDF government, Vijayan tweeted, "Kerala tops the National e-Governance Service Delivery Assessment conducted by DARPG, GoI. We also topped the category of Single Window Access to Information and Service Links. This reflects our commitment to ease public access to services.#KeralaModel".
Subsequently, a statement was issued regarding the achievement by the Chief Minister's Office (CMO).
The NeSDA report, submitted by the Department of Administrative Reforms and Public Grievances (DARPG) of the central government, was based on excellence in public service delivery through e-governance in a variety of areas, including finance, employment, education, local government, social welfare, the environment and tourism, the statement said.
Kerala was able to achieve the highest score among the other states and union territories, due to its ability to use information technology to better manage government services, it said.
It further said the achievement was a recognition of the Left government's firm stance that transparent, easy and improved public services are the rights of the people.
This photograph taken on April 28, 2026 shows a boy getting "thali", a sacred thread tied to his neck symbolising marriage to Hindu warrior god Aravan during the annual Koovagam transgender festival at the Koothandavar temple in Tamil Nadu's Kallakurichi district. For a few fleeting days each year, at the heart of the Koothandavar Temple where ostracised transgender community members from across India come to honour the Hindu deity Aravan, a tradition rooted in millennia-old Hindu texts -- and to enjoy a brief oasis of freedom.Getty Images
This photograph taken on April 29, 2026 shows a member of the transgender community mourning as a priest cuts the "thali", a sacred thread symbolising end of her marriage to Hindu warrior god Aravan during the annual Koovagam transgender festival at the Koothandavar temple in Tamil Nadu's Kallakurichi district. For a few fleeting days each year, at the heart of the Koothandavar Temple where ostracised transgender community members from across India come to honour the Hindu deity Aravan, a tradition rooted in millennia-old Hindu texts -- and to enjoy a brief oasis of freedom. Getty Images
